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Frequently asked questions

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Booking

How do I book a car?

Send us an enquiry through the Contact page, by phone or on WhatsApp. We'll confirm availability and price, then a 30% deposit secures your booking.

When do I pay the balance?

Full payment is due 7 days before your hire starts. We accept bank transfer, credit cards and debit cards.

How far in advance should I book?

As early as possible, especially for weddings and summer weekends. Last minute bookings are sometimes possible, just ask.

Can I cancel my booking?

Yes. Cancel 14 days or more before your rental starts and you will receive a full refund. See our Terms & Conditions for details.

Self Drive

What do I need to hire a car?

A full UK driving licence held for at least 2 years, and you must be aged 25 or over. Some vehicles require drivers aged 30 or over. A refundable security deposit is also required.

Is insurance included?

Yes, comprehensive insurance is included with every hire. An insurance excess applies, which varies by vehicle, unless you add extra cover to waive it.

Is there a mileage limit?

Yes. Mileage limits are set out in your rental agreement, and excess miles are charged.

When is my security deposit returned?

Security deposits are held on a credit or debit card and released within 7 to 14 days of the car being returned safely.

Can I take the car abroad?

Our cars are for use in the UK only, unless arranged with us in advance.

Can I smoke or bring pets?

No. Smoking, vaping and pets are not allowed in any of our vehicles.

What about fines and tolls?

Any traffic fines, parking tickets or tolls during your hire are the responsibility of the driver.

Do you deliver the car?

Yes. Collect from us or we can deliver to your home, hotel or venue. Delivery charges depend on distance.

Chauffeur Drive

Do I need a licence or deposit for chauffeur hire?

No. Our chauffeur does the driving, so no licence checks or security deposit are required.

Can you decorate the car for a wedding?

Yes, ribbons and dressing can be arranged on request.

How long can I book a chauffeur for?

We offer hourly, half day and full day packages, as well as one way transfers.

Ready when you are

Tell us the date. We'll handle the rest.