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Terms & Conditions

Please read these terms carefully before booking. By booking with us, you agree to them in full.

Rental agreement

  • All rentals are subject to availability and confirmation.
  • A valid UK driving licence held for a minimum of 2 years is required.
  • Drivers must be aged 25 or over (some vehicles may require drivers aged 30 or over).
  • A security deposit is required and will be refunded upon safe return of the vehicle.
  • An insurance excess applies to all rentals unless waived with additional cover.

Vehicle usage

  • Vehicles must be driven within the UK only, unless arranged with us in advance.
  • Mileage limits apply as set out in your rental agreement.
  • Vehicles must not be used for racing, rallying or any illegal activity.
  • Smoking, vaping and pets are strictly prohibited in all vehicles.
  • Any damage, however minor, must be reported to us immediately.

Cancellation policy

  • Cancel 14 days or more before your rental starts and you will receive a full refund.
  • We reserve the right to cancel bookings due to unforeseen circumstances.
  • If we cancel your booking, you will receive a full refund.

Payment terms

  • A deposit of 30% is required to secure your booking.
  • Full payment must be made 7 days before the rental start date.
  • We accept bank transfers, credit cards and debit cards.
  • Security deposits are held on a credit or debit card and released within 7 to 14 days.
  • Additional charges may apply for excess mileage, late returns or damage.

Insurance and liability

  • Comprehensive insurance is included with all rentals.
  • Excess amounts vary by vehicle.
  • Renters are liable for any damage, theft or loss during the rental period.
  • Traffic violations and fines are the responsibility of the renter.

General conditions

  • Vehicles must be returned clean and with the same fuel level as at collection.
  • Late returns may incur additional charges at our standard daily rate.
  • We reserve the right to refuse service to anyone.
  • These terms are subject to change without prior notice.
  • By booking with us, you agree to these terms and conditions in full.

Lusso Automobile Specialist Ltd · Registered in England & Wales · Company no. 15109438